The Dale Carnegie Course: Effective Communications and Human Relations

This Dale Carnegie Course helps you master the human relations skills that enable you to thrive in any setting.

Discover the difference between success and failure

Whether someone is persuading colleagues, selling to a client, or energizing a team, the power of the presentation makes the difference between the individual and company’s success and failure. That’s why Dale Carnegie presentation training courses offer proven methods for ensuring success with each and every presentation.

When you look at successful people, what do you see? Confidence. Enthusiasm. Competence. They’re engaged in all aspects of their work and life, inspiring others as they lead by example.

This Dale Carnegie Course helps you master the human relations skills that enable you to thrive in any setting. You’ll discover how to form closer, more rewarding relationships built on trust and respect. Increasing your confidence and competence in interacting with others will gain the influence you need to reach new heights in your personal and professional life, all without leaving your home or office.

As you become a persuasive communicator and problem-solver more adept at managing stress and handling change, you’ll find yourself inspiring others to take initiative and innovate.

This course will help you master the communication skills necessary in today’s demanding business environment. You’ll learn to strengthen interpersonal relationships and develop a commanding attitude, instilling confidence and enthusiasm in your workplace.

Does the experience make a difference? Clients say yes. You’ll see the results as you stretch your abilities, tackle complex challenges, expand your ingenuity, and excel in building team harmony. Effective Communications & Human Relations will focus your energy to become a more effective communicator, securing your place as a valued contributor in your organization.

Course Objectives

Use a proven process to recall names and facts
Communicate more confidently
Build trust and persuade people to take action
Project an enthusiastic attitude
Communicate logically, clearly, and concisely
Energize and engage listeners
Create a safe and caring environment
Manage stress and minimize worry
Strengthen relationships
Give constructive feedback that empowers others
Encourage positive thinking
Identify and reward successes
Commit to continuous improvement

Who Should Attend

Professionals at all levels who wish to optimize their performance, lead with conviction and positively affect the bottom line.

Time Commitment:

8 Sessions, 3 Hour Each

Format:

Live Online (WebEx)

A persuasive employee is a powerful employee

The ability to give an effective presentation in the workplace is a crucial skill that every employee should possess. Effective delivery and presence can help get a message across and influence an audience in memorable ways, as well as equipping presenters with a confidence that persists in every aspect of their work.

Presentation Topics

Creating a powerful first impression
Representing their company/department and themselves in a credible manner
Presenting technical and more complex information in a logical manner
Communicating with greater impact
Motivating people to act
Handling tough questions and pressure situations
Persuading people to accept and embrace changes

A persuasive employee is a powerful employee

Our presentation training courses will help you:

Communicate with clarity
and conviction

Structure presentations for
better outcomes

Engage participation and
interaction

Encourage audiences to take
action

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Develop the skills needed to present effectively

Our training provides courses for effective presentation skills, and our modules provide the knowledge and tactics that empower you to communicate confidently and competently to all types of audiences. View the unique and effective modules we offer to learn more about immediately delivering effective presentations.

Explore Presentation Training

Presentation Topics / Modules

Creating a powerful first impression
Representing your company/department and themselves in a credible manner
Presenting technical and more complex information in a logical manner
Communicating with greater impact
Motivating people to act
Handling tough questions and pressure situations
Persuading people to accept and embrace changes

7 Public Presentations
7 Video Recordings
7 Coaching Sessions 1-to-1
Course delivered by 2 tainers

Participants Learn How To

Develop more effective openings and closings
Organize thoughts and materials more effectively
Build more credibility through the use of evidence and visuals
Build rapport with your audience
Become more flexible and interesting as a presenter
Learn new options to inspire others to see a different perspective
Capitalize on challenging question and answer sessions
Win over a group who might not agree with you in the beginning
Speak more clearly, concisely and with conviction
Develop the ability to make written text come alive
Respond professionally to pressure situations
Use proven techniques to motivate others to action
Use information to sell an idea
Develop the ability to handle challenging audiences

Develop the skills needed to present effectively

Explore Presentation Training

“Dale Carnegie Training was the catalyst that got us through some challenging times and allowed our leadership team to focus on common goals that were better understood by nearly everyone. Dale Carnegie Training changed the look and feel of our organization.”

Edward M. D’Alba, PE

President, Urban Engineering, Inc.

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Our Trainers

Our trainers have over 16 years of experience in working with companies to transform cultures and drive long-term results.

Our trainers have over 15 years of experience in working with companies to transform cultures and drive long-term results.

Andrei Popescu

Carnegie Master

Ovidiu Palici

Senior Trainer

Andreea Rotaru (Bădescu)

Senior Trainer

Gina Bulai

Senior Trainer

Free practical tools and resources that will help you become a better presenter:

ebook

Internal Conflict Resolution

The ability to interact with people is even more important today with the pressures of our complex and fast-paced work environments. The book presents ideas for analyzing conflict situations and resolution methods that foster cooperation. Discover how to interpret individual reactions to conflict, enabling them to understand and better manage emotions and needs.

Get the eBook

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Communicate with Diplomacy and Tact

This guide gives you powerful insight into your own strengths and weaknesses as a communicator. It is designed to help you learn to disagree in an agreeable manner, assert yourself confidently and tactfully, and demonstrate an open and understanding attitude toward others. Think Mother Teresa!

Get the eBook

whitepaper

Trust is Dead. Long Live Trust! Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

Read the whitepaper

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