Managers Matter
Unlock the Hidden 70% Engagement: How Supervisors Can Inspire the Fully Committed Workforce
Learn how supervisors drive engagement through daily relationships.
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Supervisor = engagement #1 driver (51% fully engaged when they actively work at it)
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3 core practices: Relationship leadership, engagement conversations, personalized recognition
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Leaders win: Easier jobs (86%), less stress (75%), better results (93%)
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Only 26% make engagement daily priority
What separates engaging managers from average ones?
Engaging managers build trust through genuine care + high performance. Average managers prioritize tasks over people.
Employees look to supervisors to explain goals, remove obstacles, coach growth. Relationship quality = single greatest engagement driver.
"The quality of the relationship... may be the single greatest driver of engagement."
26% daily priority vs 42% occasional.
Focus on 3 proven daily habits vs broad programs.
1. Relationship-centered leadership
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Growth opportunities + active support
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Mentor/coach + build networks
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Remove obstacles + high expectations
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Genuine care for well-being
2. Engagement conversations
Ask: Passions? Challenges? Motivations? Accomplishments?
3. Personalized recognition
Praise + specific example + impact + future leverage.
Organizations waste effort without supervisor skills.
Engagement flat despite massive spending. Supervisors underutilized—key info conduit, resource provider, career guide. Without trust/safety/appreciation skills, no strategy works.
Train human relations. Make engagement daily habit. Supervisors = highest ROI.
