How to Win Friends and Influence People: New and Updated for the Next Generation of Leaders. Preview Chapter 1
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Closing the Sale by Building Customer Relationships

Benefit of this eBook

To offer your customers value, you must first have a clear understanding of their needs. To that end, the most important thing you can do in any customer interaction is ask questions, and then listen. Once you have a firm grasp on their requirements, you can offer solutions and then ask for the opportunity to form a business partnership.

What You'll Learn With It

This ebook demonstrates the 5 steps to building a customer relationship. Learn to create value by discussing your product and benefits in a way that tells a story tailored to your customer. When you’ve arrived at a beneficial solution, you’ll learn to ask for the commitment in a manner that makes it seem like you’re cementing a long-term professional relationship.

Why You Need It

What You'll Do With It

Closing the Sale by Building Customer Relationships
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