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Managing Conflict in the Workplace

This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire.

Upcoming Events

Tuesday, May 20, 11:30 AM (EDT)

Customer Service

Attitudes for Service

When it comes to customer service, attitude outshines aptitude!

This course is foundational when it comes to customer service.

Upcoming Events

Saturday, November 1, 9:30 AM (EDT)

Presentations that Influence People - On-Demand

Price: $99 USD per person | Duration: 1 year from date of purchase

Win Friends and Influence People: Secrets of Success

An On Demand Video-Based Learning Program

Price: $400 USD per person | 1 year access from date of purchase

Online Subscription

Leadership Effectiveness

Improve your leadership performance

Build skills to inspire and shift from individual contributor to leader

Online Subscription

Leadership Essentials

Setting a foundation for success

Learn the proven strategies and tools that the most successful leaders use

Online Subscription

Presentation Essentials

You will learn how to deliver effective online meetings, how to present your ideas for maximum impact, and tips for working remotely.

Online Subscription

Professional Essentials

with bonus Professional Effectiveness content

Learn to deal effectively with challenges, minimize the negative aspects of stress, and influence others.

Topics also include:

Online Subscription

Sales Effectiveness

Learn to deal effectively with challenges, minimize the negative aspects of stress, and influence others. One Year Access Price: $899 USD per person | Duration: 11 courses, total of 15 hours

Online Subscription

Sales Essentials

Learn how to listen more deeply to clients to understand their needs better and build more consultative relationships. One Year Access Price $799 USD per person | Duration: 6 courses total 13 hours

Online Subscription

Dale Carnegie Course

Effective Communications and Human Relations + 1 year Sustainment

Join the world-famous Dale Carnegie Course® with 1 year sustainment subscription

Your career is ready for you to lead it!

Online Subscription

Customer Service

Customer Service Effectiveness

Skills and attitudes that create customer focus

Deal effectively with challenges, minimize stress, and create a customer focus. One Year Access Price: $699 USD per person | Duration: 7 courses, total of 18 hours

Online Subscription

Customer Service

Customer Service Essentials

Improve satisfaction and increase loyalty

Discover how to handle customers in a way that builds a foundation of trust and positive feedback. One Year Access Price: $699 USD per person | Duration: 4 courses, total of 11 hours.

Online Subscription

Executive Effectiveness

Become visionary leader who inspires and innovates to meet tomorrow’s challenges.

Learn how to drive accountability and results through effective communication. Build executive leadership skills that create confident and empowered teams. One Year Access | 4 Courses | 24 Hours

Online Subscription

Executive Essentials

Build culture, set strategy, inspire success

You will learn how to overcome the resistance to change, gain buy-in, develop an effective strategy for future success, and lead your team through times of uncertainty and fear.

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Dale Carnegie's belief in the power of self-transformation became a springboard to millions of success stories for more than a century.

Our mission is to provide people everywhere with better, richer, more fulfilling relationships and a better way of life - both professionally and personally.

Leadership

Dale Carnegie Course

Effective Communications & Human Relations

Develop Your Leadership Potential: Stop Doing, Start Leading

Leadership Training for Results: Unleash Talent in Others

Presentation

High Impact Presentations

Public Speaking Mastery

Successful Public Speaking

Present to Persuade

People Skills

How to Communicate with Diplomacy and Tact

Disagree Agreeably

Communicate with Different Personality Styles

Create Your Work-Life Breakthrough

Sales

Dale Carnegie Sales Training: Winning with Relationship Selling

How to Cold Call and Build New Customers

Compelling Sales Presentations

Cross and Up Selling

Customer Service

Attitudes for Service

Transforming Customer Complaints into Opportunities

Managing Customer Expectations

World Class Customer Service Training Package

Youth & Teen

Generation.Next

Leadership Camp

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