只有讓客戶感到驚喜，才能使他們變得忠誠
通過優質客戶服務經驗開發的關係不僅可以幫助實現銷售，還可以增加客戶忠誠度，確保在未來幾年內重複銷售。此外，隨著社交和數字時代的發展，一種令人難以置信的客戶體驗可以立即轉化為數千種。這就是為什麼適當的客戶服務培訓可以幫助實現銷售和客戶忠誠度的長期增長。
“Dale Carnegie Training was the catalyst that got us through some challenging times and allowed our leadership team to focus on common goals that were better understood by nearly everyone. Dale Carnegie Training changed the look and feel of our organization.”
Edward M. D’Alba, PE
President, Urban Engineering, Inc.
註冊服務培訓
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