Professional Training from the Best in Business
For over a century, Dale Carnegie has been improving individual and business performance around the world through in-person and live online courses from leadership to public speaking training. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
Dale Carnegie live online instructors engage learners through chat, breakout rooms and 'coaching in the moment'. Our live online classes offer the same principles taught by the same qualified trainers delivering the same transformation experience remotely as our in-person programs.
Dale Carnegie of Central Pennsylvania
For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
Central Pennsylvania

Learning and Developement
Rick Franks
724-480-2221
Richard.Franks@dalecarnegie.com
Billing and Operations
Jon Coen
814-854-1522
Jon.Coen@dalecarnegie.com
Managing Director
John Glaneman
Phone: 814-954-1522
john.glaneman@dalecarnegie.com
Browse Courses by Topic
Dale Carnegie helps people take command of their work and change their lives.
Why Empathy Is a Crucial Skill for Leaders

In a VUCA (volatile, uncertain, complex, and ambiguous) world, approaching situations with empathy allows leaders to have appropriate, but caring conversations. It also allows them to be in tune with employees’ well-being and create a workplace culture that is inclusive and supportive. For customers, empathy shows corporate responsibility and focuses on building human-centered relationships.
Organizations are facing a host of pressures such as leading work from home and hybrid teams, pursing diversity and inclusion efforts and responding to social, environmental and political events. Empathy is a critical element in supporting these initiatives.
How Managers Can Promote Employee Engagement and Mental Health at the Workplace

Burnout and stress are affecting 75% of workers—more than ever before—and experts suggest mental health will continue to decline until a new sense of normalcy appears. Companies must form strategies to ensure the mental and emotional needs of their employees are being met.
Why Empathy Is a Crucial Skill for Leaders
by Mark Marone | May 15, 2021 | 5 min Read

In a VUCA (volatile, uncertain, complex, and ambiguous) world, approaching situations with empathy allows leaders to have appropriate, but caring conversations. It also allows them to be in tune with employees’ well-being and create a workplace culture that is inclusive and supportive. For customers, empathy shows corporate responsibility and focuses on building human-centered relationships.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019

Burnout and stress are affecting 75% of workers—more than ever before—and experts suggest mental health will continue to decline until a new sense of normalcy appears. Companies must form strategies to ensure the mental and emotional needs of their employees are being met.
Take Command of Your Career and Future
Whether you're searching for the confidence needed to embark on a new venture or for the strength to enact change in your community, we offer proven tools to help you make an impact.
Live Online Overview
Dale Carnegie Course
Topher Olsen, Alliance Residential
Meet The Team
Our trainers have over 30 years of experience working with companies to transform cultures and drive long-term results.
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Jackie Rodgers
Team Lead
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Laura Stanley
Virtual Business Development Specialist

Jon Coen
Director of Operations
John Glaneman
Managing Director
About Dale Carnegie of Central Pennsylvania
A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.
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