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People Skills
Samskipti

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations.
Topics also include:
Starfsþróun, Leiðtogahæfni

Um

This program will help you influence outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

Það sem þú lærir

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

Af hverju er það mikilvægt

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

Skrá mig á þetta námskeið

This course sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

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Select the best option for you:
Hvaða tungumál sem er
Hvaða tímalengd sem er
VELJA STAÐSETNINGU
Spurningar? Spurðu bara
This information you provide will be used in accordance with the terms of our privacy policy.
Questions?
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