Developing a Resilient Workforce
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Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.
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Research now suggests that – rather than being an innate trait that people have or don’t have – resilience is the result of a process that combines individual characteristics, behaviors and attitudes, and work-related environmental factors, many of which can be developed.
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Developing a Resilient Workforce
