Remember Names to Build Better Professional Relationships
About
This 2-hour course includes 1 hour of live online instruction and 1 hour of self-directed learning.
If you’ve ever been introduced to someone and forgotten their name by the end of your handshake, then this course is for you. Remembering important details, such as names, is critical to strengthening interpersonal skills. When we remember names, we not only build long-lasting business relationships, but we also make others feel special. This course will teach you everything you need to know to sharpen your memory and never forget another name.
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For the best value, purchase this course as part of the Customer Service Effectiveness 1 Year Subscription.
Objectives:
Who should attend?
Anyone wanting to improve memory and build stronger ties to those they meet.
Duration:
What You’ll Learn
In this one-hour, live online course, you’ll understand why we forget names so easily and discover tips and tricks for increasing your brain power to remember them. We’ll explore how to introduce ourselves to help others remember us. And we’ll go over prompting questions that can help us get to know people better.
Your Dale Carnegie trainers are well-versed in remembering people’s names for their courses and in their business lives. They will tell you first-hand how remembering names has helped them in their professional careers.
Why You Want To Learn It
Dale Carnegie said, "A person’s name is to that person, the sweetest, most important sound in any language." Honoring someone by remembering their name can quickly build rapport and makes the other person feel good. Remembering names shows you care about everyone as unique individuals.
How It Will Help You
When you show that you care about others, then you demonstrate yourself as a thoughtful and sincere friend and leader. Having a supportive network at work and in life—which starts with knowing people’s names—is critical to work advancement and general life happiness. Your problem of never remembering names will disappear with the tips and tricks in this course.
Competencies
- Professionalism: Projects an image of honesty, confidence, and integrity that fosters credibility.
- Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
- Communication: Practices active listening supported with relevant oral and written information.
- Influence: Consistently directs situations and inspires mutual commitment and an all-win outcome.
Dale Carnegie's Secrets of Success
Principles from How to Win Friends and Influence People show you how to influence others to support your vision. Discover 9 techniques for enhancing relationships, and fundamental techniques for becoming a respected leader. Tips for handling criticism and stress set you free to move forward with new ideas and stronger partnerships. Read More >
The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.
