Step Up to Leadership

Congratulations! You have been promoted from being an individual contributor to supervising or managing others. Wonderful news.  When the excitement dies down, reality sets in. How am I going to do this?  Most of us learn to lead based on previous leaders (the good ones and the bad ones) in our lives. Leadership is a learned skill. While attributes such as friendliness, integrity, enthusiasm, and determination – the kind of qualities that likely led to your promotion - may come naturally, the skills of leadership need to be learned, earned, and practiced.

Expect Thoroughly Trained Trainers: Dale Carnegie trainers are highly vetted and undergo intense training that is ISO9002 certified to achieve consistent results globally. While part of a global organization, they are connected to your local culture, customs and language. As a bonus, all Dale Carnegie trainers have “walked the talk” in their efforts as leaders to develop their own teams.

Supportive Environment: The participants in Step Up to Leadership are a diverse mixture of industries and backgrounds.  Psychological Safety is emphasized to create a safe place to try out new skills and ideas. It is okay to question and make mistakes. This is an immersion in the type of environment to emulate with your team. 

Expect Breakthroughs: Each time a new skill is introduced, it is practiced the ‘right’ way and coached in the moment before moving it out into your life and work. Once a skill has been tested with clients, team members, and others, the group holds itself accountable by reporting back on what did or did not work. This social learning approach makes it possible for everyone to learn from each other’s efforts. By experiencing a series of successful attempts with positive reinforcement, habits are changed, and new skills are ingrained.

“If you tell me what to do, I’ll do it to protect my job. If you motivate me to want to do it, I will do it to the best of my ability.”  Supervisors and managers who understand this simple truth and know how to implement it are the ones who positively impact organizations today. They develop high-performance teams that get results because they can lead, not just manage.

In Step Up to Leadership, get a practical immersive experience in 5 key driver areas to being a leader. Learn skills such as

• how to listen with empathy
• earn trust
• build cooperation
• create a sense of direction for your team
• foster collaboration
• resolve conflicts
• delegate and hold people accountable
• give and receive feedback
• hold a performance appraisal, and
• provide recognition that builds confidence and loyalty in others

You’ll use the basics of time management, delegation, and performance appraisals as the foundation to step up to the next level of leadership. You will go from doing to leading by using proven techniques to hold yourself and others accountable for expected results.

Discover five drivers formalized at Dale Carnegie that will help you to become the type of leader who moves teams forward. Leave with practical tools and techniques for being a superstar leader to create:

• a more inclusive team environment that can lead to a more diverse culture in your organization. 
• a high-energy team that gets results because you'll know how to lead them, not just manage them. 

• Leadership: Drives business results by aligning the vision, mission, and values to enhance business value. Draws upon the unique talents and abilities of others to achieve desired results.
• Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
• Management Controls: Implements and oversees necessary policy and controls to ensure the integrity and efficiency of the organization’s processes.
• Attitude: Maintains a friendly, positive, and enthusiastic outlook.
• Decision Making: Chooses among courses of action by considering facts, risks, objectives, and priorities. 
• Professionalism: Projects an image of honesty, confidence, and integrity that fosters credibility.